The Things That Servers Would Like To Tell Managers Without Getting In Trouble

Have you ever wished you could tell your manager something but you were afraid that you would offend them? Or maybe you’re a manager in a restaurant and you wish you knew what was really on the minds of your staff. We’ve all been on one end or the other. Now, it’s time for the […]

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4 Types Of Challenging Customers And How To Deal With Them

How to deal with specific challenging customers in the restaurant industry

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All About the Chef’s Knife

The most important unwritten rule in a kitchen is don’t touch a chef’s knives. If you break this rule, you should just look for another job because forgiveness is unlikely. Knives are an integral part of a chef’s job and are often thought of as an extension of their hand. Of all the knives in […]

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Dear Front of House: A Note from Back of House

What separates good seamless service from a disjointed one? Communication. If the front of house and the back of house aren’t communicating, service falls apart. So, whether this is new to you, or you just need a reminder—here’s a little note from the back of house. 1. We got here earlier Even though dinner service […]

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2020 New Year’s Resolutions

If your 2020 goal is to quit smoking, eat healthily, or save more and spend less money, the industry is going to tempt you. But don’t let that scare you. Below are some tips to help you overcome the challenges and succeed. QUIT SMOKING Quitting cigarettes or other nicotine products is the best resolution you […]

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