Restaurant Business — How to The Survive Coronavirus Crisis?

It’s possible that your city hasn’t been much affected by Coronavirus yet, but it’s just a matter of time. It is spreading fast and it is coming. It not about “if”, it’s about “when”. Seattle has been declared ground zero for Coronavirus (COVID-19) in the U.S. COVID-19 has not only negatively affected us individually, but the community, […]

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The Joys of Family Meal

There’s one thing every person in the world has in common — we all have to eat. Food is our common denominator, so sharing a meal is a way to bond with anyone, no matter how different they are from you.  Sharing food across cultures fosters understanding and deepens relationships. Sharing food between BOH and […]

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10 Unwritten Rules of Professional Kitchens

Celebrated chef Gavin Kaysen tells every intern at the world-renowned Café Boulud the same thing: “You can come to this restaurant and you can give us 99% and the cooks will give you nothing in return, or you can give them 100% and they’ll give you 150% in return.”  There’s a sense of camaraderie that […]

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Dear Back of House: A Note from Front of House

In a previous post, the back of house gave the front of house a few tips on how to work better together. At the end of the day, we are all trying our best to make as few mistakes as possible and ensure that food comes out and guests leave happy! So, here is a […]

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The Things That Servers Would Like To Tell Managers Without Getting In Trouble

Have you ever wished you could tell your manager something but you were afraid that you would offend them? Or maybe you’re a manager in a restaurant and you wish you knew what was really on the minds of your staff. We’ve all been on one end or the other. Now, it’s time for the […]

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4 Types Of Challenging Customers And How To Deal With Them

How to deal with specific challenging customers in the restaurant industry

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All About the Chef’s Knife

The most important unwritten rule in a kitchen is don’t touch a chef’s knives. If you break this rule, you should just look for another job because forgiveness is unlikely. Knives are an integral part of a chef’s job and are often thought of as an extension of their hand. Of all the knives in […]

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Dear Front of House: A Note from Back of House

What separates good seamless service from a disjointed one? Communication. If the front of house and the back of house aren’t communicating, service falls apart. So, whether this is new to you, or you just need a reminder—here’s a little note from the back of house. 1. We got here earlier Even though dinner service […]

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2020 New Year’s Resolutions

If your 2020 goal is to quit smoking, eat healthily, or save more and spend less money, the industry is going to tempt you. But don’t let that scare you. Below are some tips to help you overcome the challenges and succeed. QUIT SMOKING Quitting cigarettes or other nicotine products is the best resolution you […]

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7 Things Every FOH Person Should Know!

Jobs in the restaurant industry are unlike any others. They’re fast-paced, challenging, and fun, and as a front-of-house employee, you’re vital to the success of a restaurant. Great food will get people in the door, but great service is what makes people come back. If you’re new to the restaurant industry, this list will arm […]

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